Saturday, May 30, 2015

Easily Share Files Between Windows 7, 8 and Mac OS X

Easily Share Files Between Windows 7, 8 and Mac OS X

Easily Share Files Between Windows 7, 8 and Mac OS X

Cross platform file sharing sounds complicated, but it doesn't have to be. Here's how to get a PC and and a Mac to share files with each other.

We showed you how to get Windows and OS X to work together, but now it's time to turn our attention specifically toward file sharing. Today we will show you exactly how to share files from one system to the other.

I'm going to assume you're running the latest version of both Windows and OS X: 8.1 and Yosemite, respectively. These instructions should generally work for earlier versions of both operating systems, and likely even for future versions, but some things might look different than what you see here.

With that warning out of the way, let's get started!

Sharing From Your Windows Computer To Your Mac

Instructing your Windows computer to share files is relatively straight-forward, but first you have to make sure you've enabled file sharing. Head to the Control Panel, then to Network and Internet, then HomeGroup and sharing options, then Advanced sharing settings. Ensure that file and printer sharing is turned on for your current network.

The hard part is done, let's get to the actual sharing!

On your Windows computer, right-click the folder you'd like to share to the network, then click Properties and open the Sharing tab.

windows-set-up-sharing

You should see a Share… button. Click it.

windows-sharing-users

Specify which users you would like to see and modify the folder in question. On a home network allowing everyone to see, and specific users to edit, is often the best policy – use your discretion.

File sharing is now set up, so let's head over to your Mac. Open the Finder and you should see the Windows computer in the sidebar under Shared.

see-windows-share-on-mac

Click it, and you'll be asked whether you want to log in. If you don't need write access, "Guest" should work. Otherwise, log in with the username and password from your Windows machine.

access-windows-share-from-mac

Once you log in, you can start browsing files. It works pretty much like you'd expect.

windows-share-on-mac

Congratulations: you've set up your Windows computer to share files, and opened them on your Mac. Now let's try it the other way around.

Sharing Files On Your Mac With Your Windows Computer

On your Mac, open up System Preferences, then click Sharing.

mac-file-sharing-setting

Take note of the Computer Name field at the top of the window – you'll need it later.

Click the checkbox beside "File Sharing" and file sharing is turned on. Now click the Options button.

mac-file-sharing-password-windows

Ensure that SMB is enabled – this is the kind of file sharing used by Windows computers. You should also enable Windows File Sharing for your account (by checking the box in the field below), if you'd like full access to your Mac's file system from Windows computers on your network.

Now head to your Windows computer and open Windows Explorer. With any luck, you should see your Mac from here.

mac-share-visible-windows

If your Mac doesn't show up, don't panic: just type "\\" followed by your Mac's name (as seen earlier) into Explorer's address bar. In my case, this would be "\\JPot". If this doesn't work, you can also type "\\" followed by your Mac's IP (which you can find, on your Mac, in the File Sharing pane in System Preferences).

When you do manage to connect, you should see this prompt for your password:

mac-share-windows-login

Type the username and password you use to log in to your Mac, and you'll have access to all folders. You're in!

If you'd rather not share your entire filesystem, or wish Windows users didn't need to remember a password, you'll need to create a sharing account. Head to the Users & Groups section of System Preferences, then create a new account.

mac-create-sharing-account

Make sure the account is marked as "Sharing Only", as seen above, and give it an easy-to-remember name. Head back to the Sharing section, and give this account access to the folders you'd like to share – you can make that access Read Only, if you'd rather people not mess with your files.

Using Third Party Software

If you'd rather not set up network-wide file sharing, there are other options. For example, a program called Dukto lets you share local files and text snippets between any two computers.

Install this program on your Mac and your Windows computer and you can quickly send files from one computer to the other. If even this seems too complicated, there are plenty of simple file sharing apps for Mac.

For some users, syncing files with BitTorrent Sync might be superior to file sharing. The program lets you sync folders between Windows and Mac computers, meaning you'll always have access to files on both machines regardless of whether you're connected to the same network.

How Do You Share Files?

With the above information you should have no problem sharing files from one kind of computer to another. Let me know how it goes in the comments below, along with any other cross-platform file sharing tips you might have.

Did it work for you?

This review may contain affiliate links, which pays us a small compensation if you do decide to make a purchase based on our recommendation. Our judgement is in no way biased, and our recommendations are always based on the merits of the items.



^ed 
Sent via iPhone

Five Ways To Ensure Your Personal Data Remains Secure

Five Ways To Ensure Your Personal Data Remains Secure

Five Ways To Ensure Your Personal Data Remains Secure

Your data is you. Whether it is a collection of photographs you took, images you developed, reports you wrote, stories you thought up or music you collected or composed, it tells a story. Coupled with information that can identify you – whether it is found on the front of an envelope or divulged from the meta-data of those files you worked on – it is possible for those with nefarious intentions to find out far more about you than you'd like.

Perhaps more about you than you are even aware is public.

We've compiled these data protection tips to help you get a grip on the security and privacy of data stored on your computer.

Backing Up Your Data

muo-security-5tips-data-backup

Perhaps the most overlooked data protection tip is ensuring you have your data backed up. Ideally this should be to a separate device, perhaps a network drive, external or removable hard disk drive, even the cloud. But you should also ensure you know where your data is first. After all, if you don't know that you have a collection of downloads in a temporary folder, or email attachments stored in a mailbox on your HDD, you're not going to be able to back them up.

The aim of backing up is so that you have a copy of your most important data should your computer be damaged or stolen. Backups stored on external or removable media should be locked away, and ideally encrypted.

Encrypt Your Sensitive Data in Portable Files

Data encryption is becoming ever-more important, but fortunately the tools to encrypt your data are easier to come by. Desktop operating systems ship with native encryption tools, enabling you to make your most sensitive data unreadable to thieves.

muo-security-5tips-data-encrypt

In the past, we would recommend TrueCrypt for this task, but as you may know, this software is now abandoned. So how should you encrypt your data now?

The best answer is to employ your operating system's native encryption tool. For example, Windows users can use BitLocker to encrypt a volume of at least 100 MB in size. By encrypting a USB flash drive with your most vital data on, you have a portable, encrypted storage device that you can access on another Windows 7 or 8 computer that you sign into.

Mac users should follow our previous OS X guide for encrypting folders, using a USB flash device instead of an internal HDD.

Linux users, meanwhile, can use various encryption tools, native or third party, differing based on their chosen distribution. For instance, Ubuntu has the Linux Unified Key Setup tool, which enables you to encrypt your data on a USB flash device in the Disk Utility tool.

Remember to Securely Delete Sensitive Files

Deleting files you don't want removes them from the operating system, but doesn't remove them from your hard disk drive. Under standard deletion, the section of the hard disk drive the data is stored on is marked as being available, meaning that it can still be recovered until the HDD sector is overwritten.

muo-security-5tips-data-hdd

Standard recovery tools can recover lost data in minutes. To confirm that the data is genuinely deleted, you'll need to employ a third party utility that will overwrite the storage again and again until the data can no longer be retrieved.

Native and third party tools are available for Windows users to securely delete their hard drives. For Mac OS X, Disk Utility has a secure erase feature built in. A trio of utilities are available for Linux users to delete data securely on their hard disk drives.

Sadly, SSD drives can never be securely deleted as you're likely to destroy the drive in the process. The best option is to ensure all data on an SSD is encrypted.

Delete Old Files From The Cloud

Do you use Box, Dropbox, Google Drive or OneDrive? When you sync your documents and photos to these services, they retain a copy of your data, ensuring you can easily restore your documents, images, movies, music and more.

muo-security-5tips-data-cloud

For instance, if you wiped your Windows PC's hard disk drive but had been using OneDrive, once you sign into Windows 8 or later with the same username and password, the data will be resynced to your computer.

Data that you had thought long-deleted could end up back on your computer. If the file was something you regretted deleting, then this shouldn't be a problem; if the file is data you believed to have been intentionally deleted, on the other hand…

To ensure your data is securely deleted take a few minutes to ensure that it hasn't been unintentionally synced to your cloud storage. If it has, delete it.

Disable File & Media Sharing

Do you really need to make files and data available for sharing across your home network?

If this is a feature that you rarely take advantage of, it makes sense to disable it when you don't need it. A weak home network (wireless routers can be breached using default passwords, for instance) will soon leak information to third parties, and files stored on shared network folders will make the loss of data a bit easier for attackers.

Just as sharing between Windows and Mac OS X computers on the same network is simple, so is disabling file and media sharing. In Windows, all you need to do is open My Computer, expand Network, identify the folder that is being shared, and right-click, selecting Stop sharing in the menu. In Mac OS X, open the Sharing preference panel, and view File Sharing. Look under Shared Folders, select the directory to be unshared, and click the - button. Instructions for Linux will vary by distro, but generally can be found under "Sharing" in the settings menu of your desktop environment.

Disabling file and media sharing "disappears" your data to prying eyes, whether people who are authorized to be on your network or those that have managed to gain access either as guests or intruders.

How do you keep your data secure? What steps do you take for securing external devices or removable media? Tell us in the comments.

Image Credits: Featured image via Shutterstock, Chalk board via Shutterstock, Encrypt via Shutterstock, HDD Erase via Shutterstock, Cloud delete via Shutterstock

This review may contain affiliate links, which pays us a small compensation if you do decide to make a purchase based on our recommendation. Our judgement is in no way biased, and our recommendations are always based on the merits of the items.



^ed 
Sent via iPhone

Friday, May 29, 2015

How do I get an IP address removed from a blacklist?

How do I get an IP address removed from a blacklist?

How to Remove an IP Address from a Blacklist

(Go to our Blacklist Check page to find out if your IP address is listed on an anti-spam database. This article explains why that happens and how to get off a blacklist.)

Each blacklist database has its own criteria for flagging IP addresses and compiling its own list of online offenders. Those criteria could include a variety of "listings": technical, policy, and evidence-based.

  • Technical listings occur mostly from mail-server configuration issues, such as missing or incorrect reverse DNS records, missing or incorrect banner greetings, and mail servers operating within a suspicious range of IP addresses.
  • Policy listings are based on an operator that does not wish to receive email from certain countries, or ISPs, that have a history of not honoring "unsubscribe" requests.
  • Evidence-based listings are those where the operator has received direct (or indirect) evidence that an IP address has been involved in sending unsolicited emails.

If your IP address has been blacklisted and you want to investigate, you'll need to visit the blacklist's website and do a lookup on your IP address. Most blacklist databases will provide general listing reasons, but don't list specific email addresses tied to blacklisted IP addresses.

Getting "unblacklisted."

If you're able to find out why you were blacklisted, you can try to get it reversed. (You may want to work with someone who is technically savvy to better help you.)

To start with, take time to ensure your network and mail server are configured correctly and all the details are in order for resolving the issues, as prescribed by the blacklist. For example, they may ask you to correct both forward and reverse DNS records, as well as SMTP banners. In addition, you can do the following:

  • Scan all computers on your network for viruses
  • See if there are any known and needed "patches" (updates and fixes) for your operating system
  • Configure routers more securely
  • Establish and enforce stronger passwords

Following the blacklist-removal process.

You want to be removed from any blacklists because databases often share IP addresses that have been listed. If you think you've fixed things on your end, go back to the blacklist's site and follow their instructions for the IP address removal process. Here's what you're likely to come across:

  • Self-Service Removal. There are a few blacklists with a self-service removal feature that lets you take your IP address off the list without much trouble. However, you'll want to make sure you've resolved any issues before doing this. If you don't and your IP address gets listed again, it won't be easy to get it removed that next time.
  • Time-Based Removal. Most blacklists have a built-in, automatic process that removes lower-level listings (IP addresses that are light offenders) within a week or two. But if the IP address had sent spam more than once or did a high volume, the time period will be longer.

Be nice...and see what happens.

When you're trying to get off a blacklist, you'll get farther along if you follow the rules and cooperate. If you are truly innocent of any deliberate wrongdoing (or if you made an honest mistake), let them know. The more open and direct you are with a listing database, the simpler it may be to have your IP address taken off the blacklist.

Keep this in mind:

  1. Their priority is to reduce the spam on their email platform for their customers—their goal isn't to prevent you from sending emails.
  2. Spam is a serious problem. They don't blacklist lightly. It's their way of trying to identify and prevent real problems.
  3. Blacklists are legal because they are designed to prevent fraud or other activity that disrupts normal business. We all need to accept that fact.
  4. If you made a mistake and were blacklisted, don't make the same mistake again. You likely won't be forgiven a second time.

You might be able to resolve any blacklist issues online. If not, and the blacklisting is troublesome for you, consider contacting the list by phone and try to resolve the issue that way.

Related Articles




Thursday, May 28, 2015

5 Security Concerns to Consider When Creating Your Smart Home

5 Security Concerns to Consider When Creating Your Smart Home

5 Security Concerns to Consider When Creating Your Smart Home

We live in an increasingly connected world. Our lives seem to revolve around the internet, so it perhaps shouldn't come as a surprise that we attempt to connect as many aspects of our lives to the web as possible. That is turning out to be the case with the recent surge in products designed to turn our homes into "smart homes."

The concept is simple: if we connect everything in our house to the Internet, from home appliances and lighting systems to door locks and climate controls, we'll be able to control all of them remotely, making our lives easier.

Smart homes have caught the interest of some major businesses like Google and Apple, and the smart home market is expected to reach more than $70 billion by the year 2018. But for all the possibilities smart homes introduce, many people have expressed genuine concerns over how secure these automated living spaces actually are. These are concerns you should definitely consider as you prepare to turn your home into an interconnected domain.

Nest_front_official

1. Hacking Connected Thermostats

One of the most popular items used in a smart home is a smart thermostat. The company Nest, which was recently purchased by Google, makes devices that help control the temperature of your home. A major security concern that arises from smart thermostats is the ease with which hackers can gain entry.

A recent demonstration showed one expert hacking a Nest thermostat in only 15 seconds. On the surface, you may think a hacked thermostat might not be such a big deal, but the device collects information on you and everyone living in the house. Smart thermostats like Nest know when someone is at home, what their schedules are, when they're awake and asleep, and what temperatures they prefer.

LG_smart_TV

2. Who's Really Watching Your Smart TV?

Smart TVs are certainly a convenient device, but if hackers gain entry to it, you could be in for a world of trouble. Many smart TVs come with a camera. Cyber attackers who hack the device can then use that camera to spy on you and your family, even if you don't have the television on. Due to a general lack of security standards, some hackers can even lock you out of your television entirely and ask that you pay some kind of ransom just to have access to it again.

3. Compromised Security Systems

Here's one area that almost needs no explanation. Many smart home users hook up their security systems to the Internet to enable control from a smartphone app. These systems might include garage door openers, door locks, security cameras, and many others.

Hackers gaining entry to these systems can cause obvious problems. Imagine if some anonymous cyber attacker determined whether or not your front door is locked while you're away on vacation, or a hacker gained the capability to open your garage door in the middle of the night. For many smart homes, all it takes is for a hacker to infiltrate a relatively defenseless home network to gain access to these critical systems.

Backlit_keyboard

4. Eavesdropping on Communication Systems

Home communication systems can include anything from video conferencing devices to computers and printers. With these devices, people are able to communicate with other gadgets and other people outside of their homes. Many hackers can steal valuable information through passive attacks, or attacks that gain unauthorized access without actually changing any of the data or code.

This can include eavesdropping on telephone conversations, monitoring email messages, and observing how people are interacting with their devices.

5. Changing Lighting Systems

Hackers that gain access to a smart home's lighting systems can not only control whether a house's lights are on and off, they can also have access to a home's electricity. From there, hackers can mess with the amount of power a house is consuming, leading to an astronomical electricity bill for the homeowner. Cyber attackers may not get much out of this for themselves, but simply exerting control and playing mean-spirited pranks like this are far too common.

Smart homes are often looked at as the wave of the future, but the proliferation of the technology should always come with a word of caution. People who adopt smart home technology need to know about some of the biggest security concerns revolving around not only their appliances but the central hub for controlling these gadgets: the smartphone.

Smart home security, as well as BYOD security, need to improve as more people start creating their own web-connected homes and controlling them from their mobile devices.

Image Source: Nest via Wikimedia; LG Smart TV via Wikimedia; Backlit Keyboard via Wikimedia; Reliance Smart Client via Wikimedia/



^ed 
Sent via iPhone

Audible.com Legal Terms of Use

Audible.com Conditions of Use

On This Page

Last Revised Friday, August 01, 2014.

The Audible Service Conditions of Use

THE AUDIBLE SERVICE

Audible, Inc. and its affiliates ("Audible") are pleased to offer a service that permits users to discover, purchase, receive and play digital spoken word audio entertainment ("Audible Content") through Audible's websites, including audible.com, and its applications for mobile devices (collectively, the "Audible Service"). If you use the Audible Service, you accept these conditions of use ("Conditions of Use"). Please read them carefully. In addition to the Conditions of Use, you will also be subject to (1) the Audible Purchase Terms & Conditions , which govern any purchase you make through the Audible Service, (2) the Audible Plan Terms, which govern your enrollment in any Audible membership plan, and (3) any other policies, guidelines, terms and agreements posted on, or otherwise made available to you through, the Audible Service (collectively, the "Terms"). If these Conditions of Use contradict such Terms, the Terms will control.

PRIVACY

Please review our Privacy Notice, which also governs your use of the Audible Service, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use the Audible Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on or through the Audible Service. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through the Audible Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and Audible Content, is the property of Audible or its content suppliers and protected by United States and international copyright laws. The compilation of all content accessible through the Audible Service is the exclusive property of Audible and protected by U.S. and international copyright laws.

TRADEMARKS

Audible, audible.com, AudibleListener, AudibleManager, AudibleReady, Audible Studios and other graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Audible Service are trademarks, registered trademarks or trade dress of Audible in the U.S. and other countries. Audible's trademarks and trade dress may not be used in connection with any product or service that is not Audible's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Audible. You may not use any Audible logo or other proprietary graphic or trademark as part of a hyperlink without express written permission from Audible. All other trademarks not owned by Audible that appear in the Audible Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Audible.

PATENTS

One or more patents owned by Audible apply to the Audible Service and to the features and services accessible via the Audible Service. Portions of the Audible Service operate under license of one or more patents. Click here to see a non-exhaustive list of applicable Audible patents and applicable licensed patents.

LICENSE AND SITE ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Audible or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Audible Service. Additional license terms may be found in the Terms. This license does not include any resale or commercial use of the Audible Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Audible Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any applicable Terms are reserved and retained by Audible or its licensors, suppliers, publishers, rightsholders, or other content providers. Neither the Audible Service nor any part of it may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Audible. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Audible without express written consent. You may not use any meta tags or any other "hidden text" utilizing Audible's name or trademarks without the express written consent of Audible. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of audible.com so long as the link does not portray Audible, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Audible logo or other proprietary graphic or trademark as part of the link without express written permission.

You may not misuse the Audible Service. You may use the Audible Service only as permitted by law. The licenses granted by Audible terminate if you do not comply with these Conditions of Use or any applicable Terms.

YOUR ACCOUNT

As a registered user of the Audible Service, you may receive or establish one or more passwords and accounts ("Audible Account"). If you open a new Audible Account and you have an account with Amazon.com using the same email address, your account information from your Amazon account will be used to establish your account at Audible and all forms of payment on file with your Amazon account will be linked to your Audible account. If you register a Kindle tablet device and do not already have an Audible Account, you will automatically be assigned an Audible Account using your Amazon credentials. If you use the Audible Service, you are responsible for maintaining the confidentiality of your Audible Account(s) and for restricting access to your computer(s) or device(s), and you agree to accept responsibility for all activities that occur under any of your Audible Accounts. Audible does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Audible Service only with the involvement of a parent or guardian. Audible reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

We may permit visitors to post reviews, comments, photos, and other content; send messages and other communications; and submit suggestions, ideas, comments, questions, or other information. You agree that any content you contribute and any communications you send using means we provide will not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a message or other content. We reserve the right (but not the obligation) to remove or edit such content, but we do not regularly review posted content.

If you do post content or submit any material to us, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Audible and its sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Audible for all claims resulting from content you supply. We reserve the right (but not the obligation) to monitor and edit or remove any activity or content. Audible takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS

Audible respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

PRODUCT DESCRIPTIONS

Audible attempts to be as accurate as possible. However, Audible does not warrant that product descriptions or content available through the Audible Service is accurate, complete, reliable, current, or error-free.

AUDIBLE SOFTWARE TERMS

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Audible Service (the "Audible Software").

OTHER BUSINESSES

We may offer content from parties other than Audible and may permit parties other than Audible to provide services or sell products through the Audible Service. We may also provide links through the Audible Service to the websites of affiliated companies and certain other businesses. We are a distributor, not a publisher, of any materials we offer from third parties and are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals, the content we obtain from them or the content of their websites. Audible does not assume any responsibility or liability for the actions, product, and content of any third parties. You should carefully review their privacy statements and other conditions of use.

REMOVAL OF AUDIBLE CONTENT OR OTHER MATERIALS

We reserve the right to remove or disable access to any Audible Content or any other materials posted to or otherwise displayed through the Audible Service, including any Audible Content that violates or otherwise allegedly infringes on the copyright or other intellectual property, proprietary, or other rights of any person, company or other entity. We will not be liable for the removal of or disabling of access to any Audible Content or materials.

TERMINATION

Your right to use the Audible Service will automatically terminate if you violate these Conditions of Use or any other Terms. In case of such termination, we may terminate your access to the Audible Service without notice and you will not receive a full or partial refund of any fees already paid. Our failure to insist upon or enforce your strict compliance with the Conditions of Use or any other Terms will not constitute a waiver of any of our rights.

TERMINATION OF AUDIBLE SERVICE

Our business may change over time and we reserve the right to modify the Audible Service. We also reserve the right to suspend or discontinue the Audible Service or your use of the Audible Service, in whole or in part, at any time with or without notice and without liability to you. In the event that we exercise such right, you may be entitled to a full or partial refund, in our sole discretion, if you are a member of an Audible Plan (as defined in the Audible Plan Terms) or with respect to any purchase you've made.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE AUDIBLE SERVICE, AUDIBLE CONTENT, AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AUDIBLE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE AUDIBLE SERVICE, AUDIBLE CONTENT, AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AUDIBLE SERVICE, UNLESS OTHERWISE SPECIFIED IN WRITING IN THE TERMS AND APPLICABLE TO THE AUDIBLE SERVICE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE AUDIBLE SERVICE AND AUDIBLE CONTENT IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AUDIBLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AUDIBLE DOES NOT WARRANT THAT THE AUDIBLE SERVICE, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AUDIBLE SERVICE OR ELECTRONIC COMMUNICATIONS SENT FROM AUDIBLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AUDIBLE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE AUDIBLE SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AUDIBLE SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

DISPUTES

Any dispute or claim relating in any way to your use of the Audible Service will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent: Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater, WA 98051. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, Audible will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

APPLICABLE LAW

By using the Audible Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of Washington, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Audible.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our Terms. We reserve the right to make changes to the Audible Service, these Conditions of Use and any Terms at any time. Your continued use of the Audible Service following any changes will indicate your acceptance of such changes. If you do not agree to a change, you must immediately stop using the Audible Service. If any Terms or these Conditions of Use are deemed invalid, void, or for any reason unenforceable, that condition or term shall be deemed severable and shall not affect the validity and enforceability of any remaining condition or term.

OUR ADDRESS

Audible, Inc.
One Washington Park
Newark, NJ 07102 USA
http://www.audible.com


Audible Purchase Terms and Conditions

Any user may purchase Audible Content on an "A La Carte" basis. Audible members also may purchase content using membership credits in accordance with the terms set forth in the Audible Plan Terms. By making a purchase through the Audible Service you agree to be bound by these Audible Purchase Terms and Conditions.

Purchases of Audible Content

  1. Audible Content License. When you purchase Audible Content, Audible grants you a limited, revocable, non-exclusive, non-transferable license to download or stream such Audible Content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the Audible Content other than as expressly set forth herein. You will not sell, transfer, lease, modify, distribute or publicly perform the Audible Content in any manner and you will not exploit it commercially. You agree to not modify, reverse engineer, decompile or disassemble the Audible Content, or otherwise tamper with the Audible Content or create any derivative works therefrom.
  2. Pricing. With respect to all A La Carte purchases, except where noted otherwise, any list price displayed represents the full retail price listed on the Audible Content itself, as determined by Audible, or as suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Prices are subject to change at any time in Audible's sole discretion. Audible cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we may at our discretion cancel your order.
  3. Delivery of Audible Content. All Audible Content you purchased will be delivered to your Audible Account.
  4. Risk of Loss. Once we have made Audible Content available to you, you will bear the risk of loss for completing any download of Audible Content after purchase and for any loss of Audible Content you have downloaded, including any loss due to a file corruption or a device or hard drive crash. Purchased Audible Content will generally continue to be available in your Audible Account but may become unavailable due to possible content provider licensing restrictions or other reasons, and Audible will not be liable to you if Audible Content becomes unavailable for further download. You will not receive a full or partial refund of any fees already paid in such situations. Accordingly, we encourage you to download Audible Content promptly after purchase and to make a back-up copy. If you are unable to complete a download after having reviewed our online help resources, please contact Audible customer service.
  5. Payments.You must have a valid payment instrument, such as a credit card or other permitted payment method, on file in your Audible Account in order to use the Audible Service. If you are using your Amazon account to access the Audible Service, your default payment instrument will be the default payment instrument you use for purchases from amazon.com. If you want to designate a different payment instrument, you must change your authorized payment instrument information online at the "My Account" section of the Audible Service.
  6. Subscriptions. Any user may purchase subscriptions to recurring content such as newspapers and magazines on a monthly basis or other recurring basis depending on the recurrence of the content ("Subscriptions"). Only credit cards are eligible for payment of Subscriptions. Do not sign up for a Subscription with a debit card. Also known as a "check" or "ATM" card, a debit card typically has the word "debit" printed on the face of the card. If you purchase a Subscription, you will be charged the full price of the Subscription at the beginning of the Subscription term. If your default payment instrument is declined for any reason, Audible may charge any credit card on file with your Amazon account. Subscriptions may be purchased on an A La Carte basis or by members with credits. With respect to any Subscriptions purchased on an A La Carte basis, if you cancel your Subscription before the initial term has expired, you may be entitled to a refund depending upon whether there is a shorter Subscription available for the relevant Audible Content. You will be obligated to pay based upon the Subscription term length closest to the number of months your Subscription was active. For example, if you signed up for a 12 month Subscription and wish to cancel after 5 months, then: (A) if a 6 month Subscription term is available, you would be charged for a 6 month Subscription and refunded the difference between the 12 month and 6 month Subscriptions, or (B) if only a 12 month term is available, you would be charged for the 12 month Subscription.

Pre-orders

Audible sometimes allows customers to pre-order items with a future release date. If you pre-order an item using membership credits, gift cards or promotional codes, they will be consumed upon submission of the pre-order. If you pre-order an item using a credit card, it will not be charged until the item is released and available for you to download. If for whatever reason the item is not released, the order will be cancelled, the membership credits or the consumed value of gift cards and promotional codes will be returned to your account and the credit card will not be charged, as applicable.

Pre-order Price Guarantee

Audible's price for not-yet-released items sometimes changes between the time the item is listed for sale and the time it is released and available for download. Whenever you pre-order an item, the price we will charge when we make it available to you for download will be the lowest of (a) the price at the time you placed the order and (b) the price at the time and date the item is released.

Terms and Conditions:

  1. The Pre-order Price Guarantee applies to not-yet-released items available for pre-order. All pre-orders appearing on your "My Pre-orders" page will benefit from the Pre-order Price Guarantee.
  2. The Pre-order Price Guarantee does not apply to other items that have already been released and are available for purchase and download.
  3. If the price of an item you have pre-ordered is higher on the release date, Audible will fulfill the order as originally placed so you will be charged the lower order-date price.
  4. If the price of an item you have pre-ordered is lower on the release date, Audible will fulfill the order as originally placed and immediately thereafter automatically refund your credit card for the difference between the price you were charged and the lower release-date price.

Audible Plan Terms

Audible offers various membership plans ("Audible Plans") for using and paying for the Audible Service. Audible Plans are subject to the terms below and those disclosed through the Audible Service. Membership in an Audible Plan is nontransferable.

  1. AudibleListener Membership Plans. AudibleListener Membership Plans are automatically renewable on a monthly or yearly basis, depending on the plan, until terminated by you or us in accordance with these Audible Plan Terms. Audible will charge your default payment instrument the applicable membership fee on your renewal date. If your default payment method is declined for any reason, Audible may charge any payment instrument on file with your Amazon account.
    1. Gold and Platinum Membership Plans. The Gold and Platinum Membership Plans are generally the same, however, the number of Credits that Platinum Members receive is greater. The Gold and Platinum Plans are subject to the following terms:
      1. Annual or Monthly. Each of these membership plans is available either on a monthly or annual basis. Audible will charge the applicable monthly or yearly fee for such membership plan on the member's monthly or yearly renewal date, depending on which plan the member selects. Annual members will receive the entire year's credits at the start of their membership and upon any renewal. Monthly members will receive the applicable amount of credits each month.
      2. Rollover. Gold and Platinum Members are allowed to rollover a certain number of unused Credits ("AudibleListener Rollover").
        1. Monthly Memberships. The number of permissible AudibleListener Rollover Credits will be specified at the time the member starts their plan. If in any given month a monthly member has more than the permitted number of AudibleListener Rollover Credits, the additional unused credits will automatically expire.
        2. Annual Memberships. Gold annual members may rollover up to 6 unused Credits to the next year of membership and Platinum annual members may rollover up to 12 unused Credits to the next year of membership.
      3. Discounted A La Carte Content. Members with an active Gold or Platinum Membership Plan may purchase content on an A La Carte basis below the non-membership regular price.
      4. Subscriptions. All members receive one complimentary Subscription to Audible Content to be determined by Audible.
    2. AudibleListener Light Plan. The AudibleListener Light Plan is available only on an annual basis and only to Gold and Platinum Members who want to downgrade their plan type. AudibleListener Light Plan members do not receive membership credits but a Gold or Platinum Member converting to the AudibleListener Light Plan may have AudibleListener Rollover Credits that they can rollover when they downgrade. Audible will charge members who downgrade to the AudibleListener Light Plan the yearly plan fee each year on the yearly renewal date.
    3. Basic Membership Plan. The Basic Membership Plan is available only to existing Basic Members. The Basic Membership is no longer available to new or Gold and Platinum AudibleListener Members. Any changes to the Basic Membership Plan will be communicated to existing Basic Members by Audible.
  2. Committed Membership Plans. Certain members may receive a gift for joining (such as a discount on the purchase of a device) in exchange for their commitment to remain a member for the period of time specified at the time of enrollment. Members who sign up to a committed membership plan and receive the gift benefit will not be able to cancel the plan prior to the expiration of the initial term of the plan.
  3. Trial Offers. Audible may, in its sole discretion, make available free or paid trial offers for a monthly or annual Gold or Platinum Membership Plan, the terms of which will be more fully explained on the Audible Service (a "Trial Offer"). You must have a valid payment instrument, such as a credit card or other permitted payment method, on file in your Audible Account in order to initiate a Trial Offer. Audible may request a temporary authorization from the financial institution issuing your credit card or other payment instrument in order to confirm the validity of the credit card or other payment instrument to verify your eligibility to participate in any Trial Offer. Any Credits issued in connection with a Trial Offer or Audible Content purchased with such Credits are issued and provided subject to such verification and may be revoked by Audible in the event that such verification fails. Upon expiration of the trial, you will automatically be joined into the related Gold or Platinum Membership Plan and Audible will charge your default payment instrument the relevant monthly fee or annual fee, as applicable. If your default payment method is declined for any reason, Audible may charge any credit card on file with your Amazon account. YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO THE END OF THE TRIAL OFFER TO AVOID CHARGES. Trial Offers are limited to one per household.
  4. Credits. Audible Plan members receive credits that may be used to purchase Audible Content on the Audible Service ("Credits"). Credits may only be used to purchase Audible Content. If you purchase Audible Content in excess of the number of available Credits under your Audible Plan, your default payment instrument will be billed the discounted price for the applicable Audible Content available to Audible Plan members. Credits include Membership Credits, Rollover Credits, and Complimentary Credits, as described below. Credits are nontransferable. Credits that do not rollover, expire in accordance with their terms.
    1. Membership Credits. Membership credits are Credits that Gold and Platinum Members receive on a monthly or annual basis.
    2. AudibleListener Rollover Credits. All Gold and Platinum Members are permitted a certain number of AudibleListener Rollover Credits, as described above.
    3. Complimentary Credits. Complimentary Credits are Credits that Audible gives Audible Plan members and non-members through goodwill, member anniversaries, no-risk listen opportunities, or in other situations, in each case, as determined by Audible in its sole discretion. Complimentary Credits are credited to a member's Audible Account. Complimentary Credits expire in accordance with their terms. You must have an Audible Account in order to receive Complimentary Credits.
  5. Audible Plan Prices. Prices of Audible Plans are subject to change at any time. Prices of committed membership plans are not subject to change during the initial commitment period.
  6. Upgrading or Downgrading a Plan. You may upgrade your Audible Plan on the Audible Service. You may also, subject to any minimum term commitment that may apply, downgrade your Audible Plan online or by contacting Audible customer service. Such Audible Account changes will be effective as of the date of your request and your membership will become subject to the new plan you selected. Audible Plans may be upgraded or downgraded as follows:
    1. Gold and Platinum Membership Plans.
      1. Upgrades. Gold Members can upgrade to a Platinum Membership Plan. Any available Credits, including any AudibleListener Rollover Credits, that a Gold Member has accumulated will be transferred to the new upgraded plan in accordance with the rules for the new membership plan. Upon any upgrade, Audible will charge your default payment instrument the pro-rated additional fee for the Platinum Membership Plan. If your default payment instrument is declined for any reason, Audible may charge any credit card on file with your Amazon account. Platinum Members cannot upgrade to another Audible Plan.
      2. Downgrades. Gold and Platinum Members can downgrade to the AudibleListener Light Plan and Platinum Members can downgrade to a Gold Membership Plan or AudibleListener Light Plan. Any available Credits, including any AudibleListener Rollover Credits, will be transferred to the new downgraded membership plan, in accordance with the rules for such new membership plan. Any complimentary Subscription that you receive as part your Gold or Platinum Membership Plan will expire upon any downgrade to the AudibleListener Light Plan.
    2. Committed Membership Plans. If you joined a Committed Membership Plan, you may only upgrade or downgrade to another Audible Plan once the term for your current Committed Membership Plan expires. After the expiration of the Commitment Period, members will automatically become a regular Gold Member or Platinum Member, depending on the plan they chose, and may upgrade or downgrade their plan, as set forth in these Audible Plan Terms.
    3. AudibleListener Light Plan. Gold and Platinum Members who have downgraded to the AudibleListener Light Plan can upgrade again to either a Gold Membership Plan or a Platinum Membership Plan at any time. Any available Credits will be transferred to the new membership plan and may become AudibleListener Rollover Credits, subject to the rules for the new membership plan. AudibleListener Light Plan Members cannot downgrade to another Audible Plan.
  7. Cancellation of Audible Plans. Except for members belonging to committed membership plans, you may cancel your Audible Plan online or by contacting Audible customer service. Upon cancellation of any membership, all available Credits, other than Gift Credits or Complimentary Credits, will expire, and all complimentary Subscriptions will expire. Members will not receive a full or partial refund of any monthly or annual fee already paid.
  8. Audible's 'Great Listen Guarantee' is an exclusive benefit available to AudibleListener plan members in good standing. A member in good standing who is not fully satisfied with his or her Audible audiobook may exchange that specific title for a different title within 365 days of the original date of purchase. Titles purchased with credits may be refunded with credits. Titles purchased with money will be refunded with money. Titles purchased using a combination of money and a coupon or promotional code will be refunded with money and a new coupon or promotional code. Audible reserves the right in its sole discretion to limit the number of exchanges and refunds allowed by each member, including, but not limited to, in cases where Audible suspects abuse of the spirit of the program. Audible may change these terms and conditions or may cancel the program with respect to any or all participants at any time. Void where prohibited.

Notice And Procedure For Making Claims Of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Audible's copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Audible that your copyrighted material has been infringed.

  1. A description of the copyrighted work that you claim has been infringed upon
  2. A description of where the material that you claim is infringing is located on the Audible Service;
  3. Your address, telephone number and e-mail address;
  4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  5. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
  6. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

Audible's Copyright Agent for notice of claims of copyright infringement on the Audible Service can be reached as follows:

Copyright Agent
Audible, Inc. Legal Department
One Washington Park
Newark, NJ 07102 USA
phone: (973) 820-0686
e-mail: copyright@audible.com

NOTE: THE ABOVE CONTACT INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING AUDIBLE THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES, (E.G., REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF EMAIL ABUSE, AND PIRACY REPORTS), WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS AND SHOULD BE DIRECTED TO OUR CUSTOMER SERVICE GROUP VIA EMAIL TO customersupport@audible.com OR BY PHONE TO (888) 283-5051.

ADDITIONAL SOFTWARE TERMS

  1. Use of the Audible Software. You may use Audible Software solely for the purposes of enabling you to use and enjoy the Audible Service as provided by Audible, and as permitted by the Conditions of Use, these Additional Software Terms and any applicable Terms. You may not incorporate any portion of the Audible Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Audible Software or otherwise assign any rights to the Audible Software in whole or in part. You may not use the Audible Software for any illegal purpose. We may cease providing any Audible Software and we may terminate your right to use any Audible Software at any time. Your rights to use the Audible Software will automatically terminate without notice from us if you fail to comply with any of these Additional Software Terms, the Conditions of Use or any applicable Terms. Additional third party terms contained within or distributed with certain Audible Software that are specifically identified in related documentation may apply to that Audible Software and will govern the use of such software in the event of a conflict with the Conditions of Use or these Additional Software Terms. All software used in the Audible Service is the property of Audible or its software suppliers and protected by United States and international copyright laws.
  2. Use of Third Party Services. When you use the Audible Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of such third party services may be subject to the separate policies, terms of use, and fees of such third parties.
  3. No Reverse Engineering. You may not, and you will not encourage, assist or authorize any other person to modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Audible Software, whether in whole or in part, or create any derivative works from or of the Audible Software.
  4. Updates. In order to keep the Audible Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
  5. Export Regulations; Government End Users. You must comply with all export and re-export restrictions and regulations of the Department of Commerce and other United States agencies and authorities that may apply to the Audible Software. If you are a U.S. Government end user, we are licensing the Audible Software to you as a "Commercial Item" as that term is defined in the U.S. Code of Federal Regulations (see 48 C.F.R. § 2.101), and the rights we grant you to the Audible Software are the same as the rights we grant to all others under the Conditions of Use and these Additional Software Terms.


^ed 
Sent via iPhone