Customer Support
PC Office has been integrated with Sync in our new PC Office so that you can now manage documents conveniently from one product.After installing PC Office(www.polarisoffice.com/en-us/products/windows) on your PC, refer to the information below to understand how you can sync your documents easily using Sync folder(Windows explorer).
First, check to see whether your PC Office "Sync" preferences are set:
1. Run PC Office program and make sure you are signed in.
2. From the Windows Start menu's task tray bar > right-click PC Office icon
4. Select Settings icon > select Settings.
5. Select "Sync" tab > mark the Sync checkbox then select Ok to save changes. (If you wish to change the Sync's file path location, you may do so from here.)
Sync documents from Sync folder(Windows explorer):
After turning on Sync settings(refer above), "My Polaris Drive" will show up in the Windows explorer or search the file path location of the designated Sync folder. (image shown)
*Please note syncing may take some time to complete depending on internet strength, size/number of documents you have.
For users that are familiar with Polaris Office Sync(Win), the functions are similar to the Sync folder where you can drag/copy/delete documents in the Windows explorer's "My Polaris Drive" and these document will be reflected the same in all connected devices.
If you are in Offline network mode, documents will automatically sync to Polaris Drive when internet connection is detected.
(Internet connection is mandatory for document synchronization)
Elyssa D. Durant
Policy & Research Analyst
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